When PC Matic Blocks a Program: A Step-by-Step Guide to Resolve It
If you are using PC Matic and encountering issues where a legitimate application is being blocked, you’re not alone. PC Matic’s real-time protection and SuperShield technology are designed to prevent malicious or unauthorized programs from executing on your system. However, sometimes this protection mechanism may flag trusted software as a threat. In this article, we will explore how to use a PC Matic blocked program safely and how to manage your whitelist to ensure smooth system operation.
Understanding Why PC Matic Blocks Programs
PC Matic uses a whitelist-based antivirus system. This means that only applications that are verified and known to be safe are allowed to run. Any unknown or unrecognized program will be blocked by PC Matic SuperShield. This can prevent malware infections but may also interfere with your workflow if a necessary program is flagged incorrectly.
Common Symptoms of PC Matic Blocking a Program
- The program fails to start with no error message.
- You receive a pop-up from PC Matic stating "Program Blocked."
- The software opens briefly and then shuts down automatically.
- PC Matic logs indicate blocked actions in the history tab.
Steps to Use a PC Matic Blocked Program
To use a blocked program in PC Matic, follow the steps below:
1. Identify the Blocked Program
First, confirm which application has been blocked. You can do this by opening PC Matic and navigating to the SuperShield logs. Look for any entries that mention blocked processes or executable files.
2. Add the Program to the PC Matic Whitelist
Once you've identified the blocked software, you can manually add it to the whitelist. This tells PC Matic that the application is safe and should not be blocked in the future.
3. How to Whitelist a Program in PC Matic
- Open PC Matic and go to the SuperShield settings.
- Click on "Whitelist Management."
- Click "Add" and browse to the location of the executable file (.exe) you want to allow.
- Click "Apply" to save your settings.
This process is crucial for anyone needing to fix PC Matic blocked program errors, especially for work-related applications or tools that are not on the global whitelist.
4. Temporarily Disable SuperShield (Not Recommended)
If you are in a critical situation and need to run a blocked program quickly, you can temporarily disable SuperShield. However, this is not recommended for long-term use, as it compromises your system's security.
- Right-click on the PC Matic icon in the system tray.
- Select "Disable SuperShield."
- Run your application.
- Re-enable SuperShield as soon as you're done.
Preventing Future Blockages
To prevent PC Matic from blocking safe programs in the future:
- Keep your PC Matic software updated.
- Use the "Send for Whitelisting" option to report new software to PC Matic’s team.
- Regularly review and manage your whitelist.
Fixing Issues with PC Matic Blocking Software Updates
Sometimes, PC Matic may block updates for legitimate programs. To fix this:
- Temporarily disable SuperShield during the update process.
- After the update, re-enable SuperShield and add the new version to the whitelist.
Frequently Used Keywords Related to PC Matic Blocked Program
This guide addresses several user concerns and queries including:
- PC Matic blocked program fix
- How to use blocked software on PC Matic
- PC Matic allow program manually
- Unblock PC Matic application
- Manage PC Matic whitelist
- PC Matic real-time protection blocking apps
- Why is PC Matic blocking my software
- PC Matic SuperShield configuration
Conclusion
While PC Matic's strict whitelist-based blocking system can occasionally interfere with trusted software, it offers superior protection against unknown threats. By learning how to properly identify and allow blocked programs in PC Matic, users can maintain both security and productivity. Always use caution and ensure that any software you whitelist is from a trusted source.